About us
Norco Medical: Bridging Industries with Unparalleled Commitment to Care
Norco Medical grew out of the industrious roots of Nordling Auto Parts Company in Boise, Idaho, evolving into an oxygen provider under the stewardship of Larry and Fran Kissler in 1968. Originally supplying oxygen for industrial use, the company naturally branched into the burgeoning field of medical oxygen. By 1989, this expansion had led to the opening of our first medical branch in downtown Boise, thus laying the foundation for the comprehensive range of home medical equipment we offer today.
Today, Norco Medical boasts a strong presence with 45 branches dedicated to medical services and a total of 80 locations across seven states; including retail branches, air separation units, and gas manufacturing plants. This growth is underpinned by the founders' commitment to excellent customer service, a commitment symbolized by putting you, our customer, at the top of our organizational chart. This remains a steadfast value at Norco.
Our Values
Serving You Better With Every Step
At Norco, 'Serving You Better' is our guiding principle. As an employee-owned company, we take pride in delivering top-notch services and products to our valued customers.
Our Mission
Our Committment
Our Care
Our Value
Steeped in the values of a family-owned business, and transitioning to an employee-owned entity in 2015, Norco is a unique blend of personal investment and professional service. We don't just serve - we care. Because at Norco, you're not just a customer, you're family. Joined by this shared commitment, we continue to journey towards a healthier and happier tomorrow, together.
You're at the heart of what we do. When you choose Norco, you're not just choosing a healthcare provider, you're choosing a community advocator. Engaging in hundreds of community-focused initiatives across our seven-state territory, we uphold a firm commitment to creating healthier and more educated communities. We firmly believe in 'business with a heart.' You can take pride in knowing that by doing business with us, you're also contributing to the uplifting of your community. Together, let's work towards better health, improved education, and a brighter future.
Proving our commitment to quality care, the Medical Division at Norco is guided by a team of trained professionals. This includes clinically trained Respiratory Therapists, RESNA Certified Assistive Technology Professionals (ATP), certified Aging in Place specialists, and specially trained customer service representatives. Each member of our staff adheres to the highest standards in the industry, ensuring you have the best support when it comes to your health. Our robust medical billing teams complete the circle, ensuring a seamless and streamlined experience for you when you choose Norco.
Live, knowledgeable, customer service and billing specialists
24 hour on-call emergency service
Licensed respiratory therapists, Assistive Technology Professionals (ATP), clinical assistants on staff
Retail showrooms featuring top-quality, technologically advanced homecare products
Long and short term equipment rentals available
Employee and family-owned, serving you better is our top priority
Meet the Leadership Team
At Norco, our team of employee-owners, guided by experienced management, ensures effective service delivery and strong customer relationships through our flat organizational structure and customer-centric approach.