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Over Half a Century of Compassionate Care: The Norco Journey

3 min

In 1968, Nordling Auto Parts Company in Boise, Idaho, saw an opportunity to transition from providing industrial to medical oxygen. With that shift, Norco Medical was born, beginning a legacy of commitment to "Serving You Better," now celebrated for over 50 years.

When Larry and Fran Kissler acquired Nordling Auto Parts, they cultivated a vision for the company that went beyond offering products. They aspired to create a business that truly responded to the needs and challenges of its customers. Accordingly, Norco started transforming itself into a comprehensive home healthcare provider, progressively expanding on its product offering to support a variety of medical conditions.

Over the years, Norco's mission has remained steadfast. From our inception, we have always prioritized our customers, employee owners, the communities we serve, and our suppliers. Our constant pursuit of excellence ensures we provide the highest quality products alongside an unparalleled level of expertise.

But what truly sets Norco apart is the people who make up our team. Becoming an employee-owned business in 2016 was a powerful step forward. We're not just a company - we're a family. Taking pride in being part of Norco, our team members take ownership in delivering the very best service and support to each and every customer. When you work with Norco, you're treated as a valuable part of our extended family.

Norco's evolution over the decades has not gone unnoticed. Today, we proudly boast 45 branches dedicated solely to medical services across seven states. Moreover, our Norco family has grown to include retail branches, air separation units, and gas manufacturing plants, bringing our total locations to 80.

Even as we've grown, our commitment to the community remains a core value. As one of the leading providers of home medical supplies, Norco views community service as an essential element of our mission. Through volunteerism and contributions to the Kissler Family Foundation, we give back richly to the communities we serve, focusing on healthcare, education, and the betterment of humankind.

Here at Norco, we believe in fostering an environment marked by trust, respect, and shared success. We understand the significance of equipping our customers with effective tools and knowledge for their health journey. To that end, we persistently strive to refine our product line, amplify our service offerings, and enhance our customer support.

Over half a century has passed since we first started, yet we remain fueled by our mission: "Serving You Better." With each passing year, we recommit ourselves to this mission, reminding us of who we are and the valuable role we play in our customers' lives. Partnering with Norco means partnering with a legacy of trust, care, and commitment to service - a legacy we're keen on carrying forward for another fifty years, and beyond.

Explore the Norco difference today! Whatever your home healthcare needs may be, whether it's oxygen therapy, sleep therapy, mobility aids, or a diverse other range of equipment, we're here with the solutions to help you move forward. Let the journey to improved health and enhanced quality of life begin. Norco is with you, every step of the way.

Over Half a Century of Compassionate Care: The Norco Journey

3 min

In 1968, Nordling Auto Parts Company in Boise, Idaho, saw an opportunity to transition from providing industrial to medical oxygen. With that shift, Norco Medical was born, beginning a legacy of commitment to "Serving You Better," now celebrated for over 50 years.

When Larry and Fran Kissler acquired Nordling Auto Parts, they cultivated a vision for the company that went beyond offering products. They aspired to create a business that truly responded to the needs and challenges of its customers. Accordingly, Norco started transforming itself into a comprehensive home healthcare provider, progressively expanding on its product offering to support a variety of medical conditions.

Over the years, Norco's mission has remained steadfast. From our inception, we have always prioritized our customers, employee owners, the communities we serve, and our suppliers. Our constant pursuit of excellence ensures we provide the highest quality products alongside an unparalleled level of expertise.

But what truly sets Norco apart is the people who make up our team. Becoming an employee-owned business in 2016 was a powerful step forward. We're not just a company - we're a family. Taking pride in being part of Norco, our team members take ownership in delivering the very best service and support to each and every customer. When you work with Norco, you're treated as a valuable part of our extended family.

Norco's evolution over the decades has not gone unnoticed. Today, we proudly boast 45 branches dedicated solely to medical services across seven states. Moreover, our Norco family has grown to include retail branches, air separation units, and gas manufacturing plants, bringing our total locations to 80.

Even as we've grown, our commitment to the community remains a core value. As one of the leading providers of home medical supplies, Norco views community service as an essential element of our mission. Through volunteerism and contributions to the Kissler Family Foundation, we give back richly to the communities we serve, focusing on healthcare, education, and the betterment of humankind.

Here at Norco, we believe in fostering an environment marked by trust, respect, and shared success. We understand the significance of equipping our customers with effective tools and knowledge for their health journey. To that end, we persistently strive to refine our product line, amplify our service offerings, and enhance our customer support.

Over half a century has passed since we first started, yet we remain fueled by our mission: "Serving You Better." With each passing year, we recommit ourselves to this mission, reminding us of who we are and the valuable role we play in our customers' lives. Partnering with Norco means partnering with a legacy of trust, care, and commitment to service - a legacy we're keen on carrying forward for another fifty years, and beyond.

Explore the Norco difference today! Whatever your home healthcare needs may be, whether it's oxygen therapy, sleep therapy, mobility aids, or a diverse other range of equipment, we're here with the solutions to help you move forward. Let the journey to improved health and enhanced quality of life begin. Norco is with you, every step of the way.

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